Are You Still Sitting On The Fence, Trying to Decide If You Should Join?...Here are some Helpful FAQ's
Q: Is your 100% Money back Guarantee for real?
A: Yes! If you feel the program is not right for you, just let us know within 30 days of starting the program by posting a support ticket at our helpdesk and you will be automatically refunded your entire purchase price.
Life happens. We're all different. What works for one Woman might not work for another....Any number of reasons can prevent you from getting maximum value from the program...and I don't want you to worry about this.
Just ask for a refund if you have given it your all and you feel you didn't get any results in the first 30 days.
Please note- we will require that you send us back any physical bonus products such as Books, DVD's, CD's etc. Our help desk is located at www.healthmasteryonline.com/help for any additional questions you may have.
Q: I’m going away. Can I please stop the program and start again when I get back OR Q: I would like to get some materials/emails in advance as I am going away Or Q: I am sick. Can I stop the program?
A: Unfortunately due to the nature of the program we are unable to stop and start you on the program. The emails are all sent out sequentially on certain days of the week. If you are heading away, then we advise you just catch up on your return. We suggest you have all emails from the program go into a separate folder and try and catch up when you get back and pick up where you left off.
If you know that you are heading away, please register at a later date to start the Program when it is more convenient.
Q: What equipment do I need to do this program?
A: All you need are a set of hand held weights and a Swiss ball for the exercises. More information will be provided on the program. For cardio, we recommend cardio equipment ideally, or you can just head outdoors (no equipment required)
Q: How much time do the workout programs take to do?
A: Allow yourself up to 20-30 minutes 3 times per week for the weight training and 15-30 minutes 4-6 times per week for the cardio portion.
Q: Are there any ongoing costs to the program?
A: There are no ongoing costs to the Program, but you do get introduced to some of Nalisha's other books/ebooks and products to purchase if you choose.
Q: I am vegetarian / eat Gluten Free. Can I still do the program?
A: You can still get great value from the program. The nutritional information and plan is based on a carnivorous diet. The program teaches the fundamentals of healthy eating, so you can modify the program to suit your own preferences.
Q: As the program is automated, does that mean I can’t ask a real person questions?
A: You can definitely ask questions relating to the program or for technical assistance. Correspondence is done via our online ticketing system at http://www.healthmasteryonline.com/help/ so we are on hand to help with general questions relating to the program, just not personalised health and fitness questions as such.
Q: Am I only allowed to drink water? Is tea/coffee/alcohol allowed?
A: We recommend ditching sugary drinks – energy drinks, soft drinks/pop/soda, sugared water drinks etc for the duration of the program. Feel free to drink tea/coffee/herbal teas etc, in addition to increasing your water intake.
Alcohol is allowed. If you can abstain from it for the duration of the program, we highly recommend it! If you wish to still drink socially, do so in moderation (1-3 glasses per week).
Q: What do I need to get started (other than equipment)?
A: All you need is an email address to receive all materials and email correspondence for the program and be eager to do the program! We recommend that you have broadband so you don’t get frustrated downloading the course materials or videos!
Q: I have injuries. Am I able to do the program?
A: As the program is done purely online and through email, we are not able to monitor you and adjust the program to your personal injuries. We recommend talking to your Doctor or GP first to establish what your limits are.
Q: Can I request any program material after I finish the program
A: Please download all materials as you go through the program. On completion of the program, HealthMastery are not able to send you any program links or emails as changes are made regularly to the program material.
A small fee may be charged for any such requests
Q; Do Results vary and do I need to Check with GP before joining?
Results will differ due to the nature of an individuals’ commitment to the program and individual efforts. This program is not intended for people who are pregnant, have heart disease, diabetes, cancer, bulimia, anorexia or other serious health problem. We advise you check with your GP or Doctor before starting any new exercise and diet plan
Still have a general question that wasn’t answered above?
Please go to http://www.healthmasteryonline.com/help/ to place a support ticket and we will get back to you as soon as possible.
Please note that due to the nature of the automated program are unable to offer personalised help or modifications to the program.